Frequently Asked Questions
Everything you need to know about shopping with Tulips Hygiene.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3 to 7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your materials sustainably sourced?
Yes, Tulips Hygiene is committed to ethical fashion. We use high-quality, eco-friendly fabrics and ensure our manufacturing partners adhere to fair labor standards.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.